WhatsApp for taxi and ride-hailing businesses
Using WhatsApp to manage taxi orders? Discover the pros and cons of this approach, and compare WhatsApp chatbot with top alternatives for managing the taxi business.
Using WhatsApp to manage taxi orders? Discover the pros and cons of this approach, and compare WhatsApp chatbot with top alternatives for managing the taxi business.
While cost-effective and easy for launching a small taxi business, WhatsApp doesn't lead to business growth. Most users now prefer an Uber-like approach to ordering a taxi.
WhatsApp Pros | WhatsApp Cons |
---|---|
Easy to use with no additional installations | Difficulty in managing multiple bookings |
Cost-effective with real-time location sharing | Lacks advanced fleet management features |
Limited scalability and branding opportunities | |
Depends on WhatsApp's stability and security |
Do you have more than 10 drivers? Do you plan to scale your ride-hailing company or even launch a new service like delivery? Switching to taxi apps helps you attract new customers, track drivers, oversee cash flow, and make informed business decisions with performance analytics.
WhatsApp for business | Taxi clone apps | Custom app development | SaaS ride-hailing platform | |
---|---|---|---|---|
Time to launch | 1-2 days | 3-5 weeks | 6-9 months | 4 weeks |
Developer on your side required | no | ✅ | ✅ | no |
Hidden payments | no | ✅ | ✅ | no |
Built-in payment gateways | no | for extra cost | by request | ✅ |
Stability | mostly stable | unstable | depends on end-result | 99.98% uptime |
App updates & maintenance | not required | for extra cost | for extra cost | ✅ |
Apps’ branding | no | for extra cost | ✅ | ✅ |
Backend built-in | not required | no | for extra cost | ✅ |
Marketing assistance | no | for extra cost | no | ✅ |
App stores launch support | no | no | for extra cost | ✅ |
24/7 tech support | no | no | no | ✅ |
Share your business needs and software requirements, and go through the Onde demo to see if it fits.
Onde team will import all drivers with their current earnings and send them automatic invites to the new app.
Onde team will release Customer and Driver mobile apps in the App Store and Google Play.
Onde team will replace the Customer app or provide a redirect to the your new branded Customer app.
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